A Photography Audit and Review is a step-by-step assessment of the key touchpoints you have with your clients, starting from the first inquiry and extending through the delivery of their final gallery. By asking strategic questions at each stage, you ensure clarity, alignment, and satisfaction—every step of the way. Here’s a breakdown of the key questions to guide you from the Pre-Session Chat all the way to the Post-Session Chat
PRE-SESSION CHAT
- Was the appearance of the photographer representative of XXXX? Y / N
- Did the session start on time? Y / N
- Were the clients greeted with handshakes or appropriate greetings? Y / N
- Did the photographer listen to the client’s needs? Y / N
- Did the photographer take notes? Y / N
- Did the photographer formulate any ideas prior to starting the session? Y / N
THE SESSION
- Was the studio clean and tidy before the clients arrived? Y / N
- Did the photographer do a white balance? Y / N
- Did the photographer do a pre-session test shot? Y / N
- Was the music choice appropriate for the client? Y / N
- Did the photographer consider clothes and colours? Y / N
- Did the photographer use clients’ props appropriately? Y / N
- Did the photographer interact well with children? Y / N
- Did the photographer interact well with adults? Y / N
- Did the photographer understand and use different lighting? Y / N
- Did the photographer use different camera angles? Y / N
- Were the energy levels appropriate for this session? Y / N
- Was the conversation appropriate for this session? Y / N
- Did the photographer look for new ideas? Y / N
- Did the photographer appear to template the session? Y / N
- Was the photographer checking the screen as the session progressed? Y / N
- Were the shots as per the client pre-session brief? Y / N
- Did the clients appear to thoroughly enjoy the experience? Y / N
POST SESSION CHAT
- Was the music turned off for the product takedown? Y / N
- Were there any distractions for the clients as the product takedown took place? Y / N
- Did the photographer enthuse about the pictures and the session? Y / N
- Was the client informed who their previewer would be? Y / N
- Did the photographer thoroughly explain the product guide? Y / N
- Was there any mention of the monthly portrait plan or payment options? Y / N
- Was the diary managed for the benefit of the studio? Y / N
- Was the client asked if they had any questions? Y / N
- Were they escorted all the way to the door by the photographer? Y / N
- Did the photographer say goodbye using a handshake or appropriate goodbyes? Y / N
SUMMARY
- What went well in the Photography session?
- What areas do you need improvement on?
- What further training do you need?
